Terms of service

SOERA – Terms of Service Effective Date: March 1, 2025

Please read these Terms of Service carefully before using our website or placing an order. By accessing or using Soera's website and services, you agree to be bound by these terms.

1. General

  • These Terms of Service apply to all users of the Soera website, including browsers, customers, and merchants.
  • Soera reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new Terms.
  • If you do not agree with any part of these Terms, please do not use our website or services.

2. Use of the Website

By using our website, you agree to:

  • Use the website only for lawful purposes and in a manner that does not infringe the rights of others.
  • Not attempt to gain unauthorized access to any part of the website or its related systems.
  • Not use the website to transmit any harmful, offensive, or disruptive content.
  • Not reproduce, duplicate, copy, or exploit any part of our website without prior written permission from Soera.

3. Products & Availability

  • All products are subject to availability. We reserve the right to discontinue any product at any time.
  • We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual color of the products.
  • Soera reserves the right to limit the quantity of any product purchased per person or per order.

4. Pricing & Payment

  • All prices are listed in the applicable currency and are subject to change without notice.
  • We reserve the right to refuse or cancel any order if a product is listed at an incorrect price due to a typographical error or system error.
  • Payment must be completed in full before an order is processed and shipped.
  • Soera accepts the following payment methods: Mastercard, Visa, American Express, Apple Pay, Google Pay, Shopify Pay, Bancontact, and UnionPay.

5. Orders & Cancellations

  • By placing an order, you confirm that the information provided is accurate and complete.
  • Soera reserves the right to refuse or cancel any order at our discretion, including cases of suspected fraud, unauthorized activity, or product unavailability.
  • Once an order has been processed and shipped, it cannot be cancelled. Please refer to our Return & Refund Policy for further options.
  • If you wish to cancel an order before it is shipped, contact us immediately at soerabags@gmail.com.

6. Intellectual Property

  • All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Soera and is protected by applicable intellectual property laws.
  • You may not use, reproduce, distribute, or create derivative works from any content on this website without our express written permission.

7. User Accounts

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activities that occur under your account.
  • Soera reserves the right to terminate or suspend any account at our discretion, without prior notice, if we believe the account is being used in violation of these Terms.

8. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
  • By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy.

9. Limitation of Liability

  • Soera shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
  • Our total liability to you for any claim arising from your use of our services shall not exceed the amount paid by you for the product in question.
  • Soera does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Disclaimer of Warranties

  • Our website and products are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.
  • Soera does not guarantee that the website will always be available, accurate, or free from errors.

11. Third-Party Links

  • Our website may contain links to third-party websites. These links are provided for your convenience only.
  • Soera has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

12. Governing Law

  • These Terms of Service shall be governed by and construed in accordance with applicable laws.
  • Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Soera Email: soerabags@gmail.com